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Securive

Legal

Terms of Service

The contract between you and Securive covering what the service does, what it costs, and what happens when either side wants out.

This document is in preparation. It is not yet in force.

Below is the structure the final text will cover, published so you can see what will be in it. We have deliberately not filled it with generated legal wording — text that reads like a contract and binds nobody is worse than an honest gap. If you need the current draft for a review, email sales@securive.net.

  1. Definitions and scope

    What counts as the service, a workload, a tenant, and customer data — the terms every later clause depends on.

  2. The service and its availability

    What we provide, what we don't, and how availability is measured. Cross-references the SLA rather than restating it.

  3. Your account and acceptable use

    Responsibility for credentials, permitted use, and the narrow set of things that get an account suspended.

  4. Fees, billing and renewal

    Plan pricing, storage overage, billing period, auto-renewal, and how price changes are notified before they take effect.

  5. Your data and our obligations

    You own your data. What we may do with it in order to run the service, and nothing beyond that. Points to the DPA.

  6. Data retention and deletion

    What happens to restore points on cancellation, how long you have to export, and when data is destroyed.

  7. Confidentiality

    Mutual, with the usual carve-outs for information already public or independently developed.

  8. Warranties and disclaimers

    What we do warrant. Backup software warranties are narrow everywhere; the honest version says so plainly rather than in capitals.

  9. Limitation of liability

    The cap, and the carve-outs from it. This clause needs counsel more than any other on this page.

  10. Indemnities

    Who covers what if a third party brings a claim.

  11. Term, suspension and termination

    How either side ends the agreement, notice periods, and what survives termination.

  12. Changes to these terms

    How changes are notified and when they take effect. Material changes should require notice, not a silent update.

  13. Governing law and disputes

    Jurisdiction and the dispute process before anyone reaches a court.